Q1: What’s your MOQ?
A1: 1pcs
Q2: How to order your encoder?
A2: Contact us, or email us, we will reply you as soon as possible.
Q3: Are you a factory or a trading company?
A3: we are 100% factory with our brand.
Q4: What’s your brand?
A4: HENGXIANG
Q5: Can you product ship to our country?
A5: Yes, please advise your destination and zip code, we will check freight cost for you immediately.
Q6: How to get the latest price?
A6: Contact us and tell me the encoder model selection.
Q7: How to select a right encoder model?
A7: A right encoder model is based on different applications and parameters, you could contact us for technical support if you have any query.
Q8: Do you offer technical support?
A8: Yes, we have professional technician who can solve all your doubts.
Q9: Can you factory offer a sample?
A9: Yes, sample can be provided.
Q10: How to pay for a sample?
A10: Currently, our factory accept T/T, Credit card, Paypal, Western Union or cash.
Q11: Do you have some videos of your products?
A11: Yes, you could visit our YOUTUBE page for encoder videos.
Q12: What’s your encoder product guarantee policy?
A12: 1 year quality warranty and life-long technical support.